How to Become an Aged Care Worker in 2021

As Australia’s population ages, there is a growing need for aged care workers. That, according to the Australian government, means the number of professional aged care workers is likely to double over the next five years. As a result, the industry can offer stable employment with great prospects and a highly rewarding career with a […]

Introducing new ‘COVID normal’ support measures

It’s now been a year since COVID-19 started to impact all of our lives. Throughout 2020, measures were brought in to help the community pass through the pandemic. As we progress through 2021, the NDIA have evaluated some changes for a new ‘COVID normal’.   On 1 March, 2021 the NDIS Price Guide, Support Catalogue […]

Finding the right fit between NDIS provider and participant

The relationship between an NDIS participant and their care provider is an important one. Finding the right fit is the first step in creating a healthy, successful ongoing partnership. As a participant it’s crucial that you find a provider that you can trust to give you the support that you need. This will ensure that […]

The importance of onboarding staff to your care provider business

Whether you’re an NDIS or a My Aged Care provider, onboarding new staff to your business is essential to their ongoing performance. Many people see onboarding their staff induction simply as ‘ticking a box’, a requirement they need to do, but properly onboarding your staff can make a big difference to how well they do […]

Understanding tax jargon when you’re a care provider

As an NDIS or My Aged Care provider, looking after your tax arrangements can be a daunting prospect. There are so many acronyms and jargon thrown around that it can be hard to understand what is being said, let alone what you need to do.  Here is some basic information that will help you decipher […]

Transition for Workers Screening Check in Victoria

From 1 February, 2021, the NDIS Workers Screening Check (WSC) was introduced as part of the National Disability Insurance Scheme Quality & Safeguard Framework. This is a national approach to how workers are screened for risk-assessed roles.  There are transitional arrangements in place before a worker will be required to get an NDIS WSC. In […]

What is the Workers Screening Check and how will it affect you?

From February 1, 2021, the NDIS Workers Screening Check has been introduced as part of the National Disability Insurance Scheme Quality & Safeguard Framework. This is a national approach to how workers are screened for risk-assessed roles. Put simply, it is a single national check that will replace the many different arrangements that have been […]

Providers and participants of group disability accommodation to be first in line for COVID-19 vaccine

As preparations for the COVID-19 vaccine roll-out begin across Australia, the federal government is urgently requesting information from providers of group disability accommodation. NDIS participants and workers at group disability accommodation settings will be among the first groups in Australia to be offered the COVID-19 vaccines. If you’re a provider of group disability accommodation, the […]

New provider registration clause

If you’re a provider who is registered to deliver assistance with daily personal activities to a participant who lives alone, you may have heard that there are some changes coming into effect this week. The NDIS Quality and Safeguards Commission has introduced a new condition to the registration of providers who deliver assistance with daily […]

Marking International Day of People with a Disability in 2020

Today marks the International Day of People with a Disability, a day to increase awareness, understanding and acceptance of people with disability. This has been a challenging year for everyone, but especially for people with a disability and their care providers. With extended lock downs, increased isolation and regularly changing restrictions, it has been difficult […]


Western Australia joins the NDIS. From December 1, 2020, the NDIS Quality and Safeguards Commission (NDIS Commission) has begun managing the quality and safeguards of NDIS supports and services in Western Australia. With Western Australia joining the scheme the national roll-out is now complete. The NDIS Commission commenced in New South Wales and South Australia […]

Retaining your superstar staff members

As an NDIS provider your staff members are the key elements of your business. When they are working day in and day out with participants, it’s essential that they are doing the best they possibly can. Once you’ve done the hard work of recruiting and onboarding your superstar staff members, the next step is to […]

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