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Marketing Review 2020-2021
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Google Rating
4.9
Based on 747 reviews
Provider+
4.9
Ify Okonkwo
02:11 16 Apr 24
Have you heard about PROVIDERplus? If you haven't, you are missing a lot. Dealing with Amela, Emma, and Michelle was an excellent and smooth feeling. They were so patient, caring and understanding. Amelia was so beautiful that she explained and answered all my questions. Even if you are a baby in the industry, PROVIDERplus will work with you and grow you up smoothly. I came in knowing nothing on how to handle the whole drama, and they got me organised. PROVIDERplus, I want to say thank you with my whole heart. I am glad that my friends helped me discover you. Michelle, my consultant, I started with you. Thank you so much. I appreciate you all
Cecilia Kula
01:31 11 Apr 24
Michelle Newham was very professional, polite, informative and efficient with her first presentation. Today as we go through the application process, Michelle was thorough, specific and detailed about what was required. We were overwhelmed with so much paperwork presentation, however we are fortunate that Michelle in her expertise put us at ease by simplifying the process and breaking it down step by step. Thank you Michelle and Provider+
Michael
07:16 07 Apr 24
Amela Mazic was the consultant on my case whilst applying to become registered for the NDIS. She made the process really streamlined and there answered all my questions. Really professional work here at Provider+, especially by Amela
Claire Phillips
05:34 29 Mar 24
Emma Davidson, was assigned to assist us in the initial stages of our business registration and provider application.10/10, this was a fantastic experience, made clear and easy too follow even for myself, haveing little too no knowledge of the process. WELL DONE pROVIDER PLUS
Spenser Johnstone
03:19 11 Mar 24
I spoke with consultant - Natasha, she was effective in helping answer my questions in a quick and concise manner. She also followed up my queries and got back in a relatively quick time frame. Thanks Natasha
Vivianne Challita-Ajaka
05:16 23 Feb 24
Michelle Newham is very professional, knowledgeable and efficient. In one week all the documents were ready and submitted. As a new provider, I found the information overwhelming at first but Michelle kept it simple for me to learn and understand the whole process. I highly recommend Michelle to anyone starting out.
İpek Tasli
06:43 16 Feb 24
We recently consulted with Amela Mazic regarding NDIS, and I must say, she is absolutely amazing! Her professionalism, extensive experience, and friendly demeanor truly stand out. I highly recommend her and her team to anyone in need of assistance in this industry.
Alfreda Vanday
05:11 15 Feb 24
I really appreciate provider plus for being so efficient in providing service to their members. These guys have been fantastic during my joining with them. They gave me a lot of support during my odds time, they made me to believe in myself. they are worth to be member with, and i look forward in being with them till i finally finished setting up my organization.Once again thanks to all provider plus staffs for giving me the courage and support throughout.
echo
00:27 13 Feb 24
The Team are very responsive and will either have the answer you are looking for or be able to put you in touch with the person who does. Emma has been very helpful and in connecting me to the right areas and is always available to assist as I progress along the registration journey.
Greg Craven-Hughes
04:09 30 Jan 24
Emma at Provider+ was extremely helpful and professional. She made the whole process of setting up a business in the NDIS market so easy at effortless. Emma has a wealth of knowledge and was quick to share information with me. She responded very quickly to the emails I sent to her and setting up appointments to speak with her was a breeze. Thanks Emma for all of your help.
hitieka dhumi
01:22 30 Jan 24
Amelia was very informative and patient , she took her time to explain the audit process. She was very pleasant to talk to and very efficient .Having Provider plus makes me feel confident about going ahead with NDIS audit process. We can trust that the information provided by them is best to their knowledge . Even the community page is quite helpful .Highly recommend.
H McKenzie
22:42 24 Jan 24
Provider Plus have supported me with my Provisional audit, breezing through with not a single non conformance.Amela Mazic is absolutely amazing! Amela is supportive, knowledgeable and so incredibly professional. I have thoroughly enjoyed working with Provider Plus and would suggest membership has been one of the best business decisions I have made.Thank you Amela and Provider Plus!
Richard gyankye
13:44 16 Jan 24
Title: Exceptional Service and Professionalism at Providers Plus!Review:I recently had the pleasure of working with Providers Plus for my NDIS registration journey, and I must say, they exceeded my expectations in every way. From the moment I reached out to them, their team especially Kristian Beraldi was incredibly helpful, knowledgeable, and professional.The entire process of NDIS registration can be quite overwhelming, but Kristian made it seamless and stress-free for me. He guided me through each step, explaining everything in a clear and concise manner. His expertise and attention to detail ensured that my registration application was accurate and complete.What impressed me the most was the level of personalized support I received throughout the journey. Providers Plus took the time to understand my unique needs and circumstances, tailoring their services to meet them perfectly. Their dedication to ensuring my satisfaction was evident in every interaction.The team at Providers Plus demonstrated a deep understanding of the NDIS system, which translated into efficient and effective assistance. They were always available to answer my questions and address any concerns promptly. Their commitment to providing exceptional service is truly commendable.I would highly recommend Providers Plus to anyone in need of assistance with their NDIS registration. Their professionalism, expertise, and commitment to their clients are unparalleled. They go above and beyond to ensure a smooth and successful registration process, making them the ideal choice for anyone seeking support in navigating the complexities of the NDIS.Thank you, Providers Plus and Kristian , for your outstanding service and for making my NDIS registration journey a positive and empowering experience.
George MAHFOUD
04:26 12 Jan 24
Emma Davidson is the best, she is so friendly and helpful. she always replies so quickly to emails. I really recommend Provider Plus to everyone looking to start his NDIS journey.
Kylie Greenfield
22:55 04 Jan 24
Monika Tadic from Provider + is AMAZING!!Monkia was extremely helpful and so friendly.Monika was incredibly sufficient and has incredible knowledgeon all aspects of the process of becoming a registered provider.I would always choose Monika to assist with your process.Monika deserves an award for outstanding customer service and outstanding knowledge.Thankyou Monika for your unbelievable services.Kylie G
Gladys Wang
03:48 12 Dec 23
Thank you Michelle and Monica for helping us through the very important part of our journey as a provider. Very happy we are at the end of the journey. Michelle and Monica have been very patient with us and explained every detail. We are very grateful for your help.
Isatu Yanston
02:00 27 Nov 23
A big thank you to Emma Davidson for all her support.I found Emma to be a great consultant - easy to communicate with and response within a timely manner.
Management Department
22:58 23 Nov 23
Chris has given me the information is was looking for to go ahead and complete my re-registration and then change my categories of support. I felt like I was drowning in information and very confused around procedures, governance etc. I was trying to do everything at once. Thank you Chris for your patience and sharing of your knowledge............. a valuable resource for any service provider in the NDIS sector.
Gladys Wang
09:52 22 Nov 23
Emma and Leigh have done above and beyond to help us setting up the company. We had zero idea of where to start. Emma and Leigh guided us through the process patiently. Their work ethic and professional knowledge are very impressive and thank you very much.
Feras El-Masri
08:09 17 Nov 23
Monika was efficient and knowledgeable. She answered every question I had and was prompt to respond to further queries by email, which made progressing through the application very straight forward. Would definitely recommend her and provider plus.
Feras El-Masri
01:42 09 Nov 23
Emma was amazing to deal with. Her professionalism and cheerful attitude was second to none. She made the whole process go very smoothly. Would definitely recommend her and provider plus.
Steven Coleman
03:54 03 Nov 23
Natasha has been absolutely fantastic. Nothing has been too much trouble. We are so grateful to have someone that is approachable and totally professional. A total credit to provider Plus.We cannot recommend her highly enough.
Rachel Kpogo
06:13 01 Nov 23
Hi Chris,I wanted to take a moment to express my deepest appreciation for all the incredible coaching you've provided. I am truly grateful that I reached out to you because, without your guidance, this achievement wouldn't have been possible. Your expertise and support have been instrumental in helping me navigate through the challenges I will continue to work on the feedbacks. I can't thank you enough for your dedication and commitment to my success. You've truly made a positive impact on my professional journey, and I'm forever grateful for your guidance and look forward to continue working with you .Thank you Rachel.
Neha Rajput
21:10 23 Oct 23
We are incredibly grateful for the outstanding assistance we received from our consultant (Dorothy). She is very helpful. She demonstrated exceptional knowledge, guiding us through complex procedure with patience and clarity. Thanks to the invaluable help. Highly recommend provider plus.
Kuldeep Kaur
04:56 18 Oct 23
I have been communicating with provider+ for a month now for my business setup. They are such a great team. Emma davidson is a such wonderful and helping staff. I am truly blown away by her professionalism. A big thanks to whole team especially emma.
David morell21 Morell
23:49 05 Oct 23
Emma Davidson was very informative and attentive explaining the process and going above and beyond to assist in her part of our NDIS registration journey. Glad we went with Provider plus as she was truly a saving grace taking all the hard work and worries away from us.
Saba Tedla
09:13 29 Sep 23
Recently have been working with Chris Condon to prepare for my provisional audit, Chris was professional, knowledgeable and genuinely interested in making sure I understood the requirements and process of the audit. Having to work with Chris certainly gave me the knowledge and the confidence to keep moving forward. Thanks very much Chris and Provider Plus.
Fari Makopa
18:34 25 Sep 23
A big thank you to Chris Condon, our audit couch who is highly knowledgeable, professional and very supportive. Chris built our confidence to be audit ready . He was very available when we needed directions.Chris made us feel very supported throughout the audit process. We are celebrating having passed our midterm audit with zero non conformity. Again we cant thank you enough We highly recommend provider plus to anyone who wants a smooth audit experience.
Personal Community Care
09:50 19 Sep 23
We had a great consultation with Amela - she was super knowledgeable and gave us some great advice with how to prepare for our audit! She was able to pick up missing things immediately and pointed us in the right direction to hopefully pass the audit! Thanks Amela for all your help!
Steven Coleman
00:44 19 Sep 23
Michelle has been absolutely outstanding. Nothing has been too much trouble. We are so grateful to have someone that is so approachable and totally professional. A total credit to provider Plus.We cannot recommend Michelle highly enough.
Jack Keating
05:02 18 Sep 23
I had no idea on where to start to become a provider for the NDIS. However since using the services of Provider + I have been able to fast track my registration, they are extremely helpful and give you all the assistance you could ask for. Small price to pay for an extremely good service. I have personally dealt with Michelle and she has been fantastic.
Daniel Clark
05:28 24 Aug 23
Cannot fault the service offered by P+. We are a fresh start-up not long gone through the audit process with the help of Dorothy from Provider+ and their audit prep program. I simply cannot recommend them enough for anyone starting out. Our audit was a breeze thanks to Dorothy and the sheer mass of content available on the platform. Our audit report came back with zero non-compliance issues and the feedback on the day from the auditor was that our prep was extremely thorough and will no doubt be reflected in our future endeavours. We did a lot of hard work but it would not have been possible without Provider+ helping. And now we are through the daunting audit process we are digging into the other content on the platform. The 3 months to thrive, and the launchpad series are gold. There’s just so much content on offer and not just compliance related but general business info too. Amazing service!! And thanks again Dot, you were beyond helpful and really eased our anxiety regarding the audit. Dot was super responsive and knew every single thing we asked her regarding audit and the NDIS in general, she’s an absolute credit to the company!!
Mark Goodman
08:01 08 Aug 23
Michelle has been very professional and courteous throughout my involvement with her. She is very knowledgeable and politely advises the best course of action to be taken. I felt comfortable and relaxed with Michelle in raising any questions I had. All my queries and uncertainties were quickly and professionally resolved. It’s been an absolute pleasure engaging with Michelle. Hope to work with her again. Highly recommended. Thanks Michelle.
Usama Fayad
09:58 17 Jun 23
I cannot express enough gratitude for the outstanding assistance I received from Provider Plus. They truly went above and beyond to make a mammoth task feel easy and seamless. From start to finish, their exceptional support was a game-changer.Throughout the entire process, Provider Plus demonstrated unparalleled professionalism, knowledge, and dedication. Their team guided me through every step, ensuring that I felt supported and informed at all times. I was amazed by their expertise and the ease with which they handled complex matters.What impressed me the most was their attention to detail and commitment to delivering exceptional service. Every interaction with Provider Plus was met with promptness and a genuine willingness to help. Their staff, especially Michelle and Angus, were not only knowledgeable but also incredibly friendly and approachable.Provider Plus made sure that no question went unanswered, no concern was left unaddressed. Their team's deep understanding of their field was evident, as they navigated through challenges effortlessly, offering innovative solutions along the way. It was evident that they truly cared about my needs and worked tirelessly to exceed my expectations.I can confidently say that my experience with Provider Plus was nothing short of exceptional. They transformed what could have been an overwhelming endeavor into a smooth and stress-free journey. I highly recommend their services to anyone in need of reliable, top-notch support.Thank you, Provider Plus, for your unwavering commitment to excellence. You have earned a loyal customer in me, and I will gladly spread the word about the remarkable service you provide.Five stars across the board!
Chamin Lenora
23:26 08 Dec 22
It has been a great experience working with everyone I have interacted with at Provider+. Recently, I have been working with Kristian to get numerous activities in relation to the NDIS application completed and Kristian was very professional, very knowledgeable and genuinely interested in making sure the process is followed and we were fully aware of what is being done and the future steps to follow. These interactions certainly gave me the knowledge and the confidence to keep moving forward. Thanks very much Kristian and Provider +
Richy Alvarez
01:29 18 Nov 22
my consultant Natasha has been extremely helpful, professional and has an extensive knowledge based that she brings to every consult. I have thoroughly enjoyed collaborating with her, her assistance has made navigating through this daunting task seamless. i highly recommend her.
Dal Magar
00:49 01 Nov 22
It was nerve-wracking when I first thought of becoming a NDIS provider. We had no clue where to start. Provider plus has made it easy for us to get started. The process so far have been smooth. Provider plus have been so supportive and helpful. Highly recommend 🙂
Mr Jo John
06:36 31 Aug 22
We would like to share our awesome experience working with provider plus especially Melanie, she has walk us through every step of the way in application and was thorough and highly knowledgeable in explaining the process. We appreciate your professionalism and guidance. We couldn’t have done it otherwise, also other staff involved at early stage. We recommend this to anyone wishing to use their services Thank you 🙏
Mandlenkosi Mafu
08:43 30 Aug 22
Great experience working with Melanie Dean. she has been helpful during our whole process of registration with NDIS. She responds on time and always willing to assist. She is very professional and her level of experience and decision making is superb. always a pleasure working with you Melanie.
Theresa Nwude
08:32 11 Aug 22
It was an excellent consultation I had with Dorothy for my stage 1 & 2 audit preparation. With her expertise advise and direction I was able to sail through. There was no non conformity found in all of my documents. I quite appreciate your good work. Thanks.
Olivia Partsch
13:36 25 Jul 22
Thank you Dorothy Jenkins for your great help and assistance last week. I enjoyed our discussion and gratefully appreciated your thorough and invaluable support. Your guidance and direction helped me refocus especially with clarifying areas of concerns and specific topics we discussed. I felt a great sense of relief and satisfaction at completion of our consultation session. Hence the assistance provided by PROVIDERplus overall to date has been amazing and so very helpful, thank you so much - your ongoing support is greatly appreciated.
soma soma
10:00 15 Jul 22
It’s very comforting knowing that you’re in the hands of a company that just gets it. It’s very rare! They’re also very educational, informative and all round well structured.I’m glad to have come across Provider Plus as they’ve been nothing but help.Connecting with Provider Plus should have been the first thing I invested my time and money into. Don’t hold it off for long, get with it and sign up and see your business flourish!
Ry Joy
05:46 15 Jul 22
Kristian has been very helpful in assisting me in all process of my NDIS application. He continues to provide great information about the services. Thank you for your time and great professionalism.
Rory White
04:39 11 Jul 22
I had the privilege to work with Kristian Baraldi, the Member Services Coordinator for Provider Plus. He is an incredibly personable soul that helps support you through the process of beginning a whole new business journey. I was constantly reassured that any questions or concerns I may have would be addressed and followed up with throughout the process. I am very thankful I got to meet with him, for he was generous enough to not only encourage me on my whereabouts in this journey, but reinforce that it is the right one for me. I hope to work with him again.
Ganesh Poudel
03:43 07 Jul 22
We are new in this industry, thought initial journey would be daunting and stressful. Was completely opposite as Provider+ was there to support, guide and to make feel journey as simple as possible. Can not apprecaite in words how Dorothy Jenkins demonstrated the professionalism, true mentor and supportive you are. Keep the best job... You are awesome!!!!!
Mary Be
05:44 06 Jul 22
Have shown great support during the process of becoming an NDIS Provider. Consultants are easily contactable, highly knowledgeable, provide many resources and guidance throughout the entire journey. Would highly recommend their services.
Abeer Issaoui
03:55 06 Jun 22
Amazing team at PROVIDERplus!Absolutely best services and support you'll ever get. whoever you speak to will go above and beyond to assist you.
Kelly Mint
10:31 03 Jun 22
I am using Provider Plus' service again because of their attentive, prompt and professional response. Sarah Sumpton is very kind, friendly and responsive. Service from re joining as a member has been great!
Julie Marie
07:41 01 Jun 22
I have been communicating with ProviderPlus now for a few months before becoming a client. I am truly blown away by the professionalism of the team and the amount of resources available to me by becoming a VIP Member. A big thank you to Leigh, Dot, Megan and the whole team.
Gayle Berg von Lindhe
05:26 18 May 22
Hats off to Kristian from PROVIDERplus who provided me with a tour today. His navigational guidance was easy to follow, he referenced specific areas of my interests and needs, he's following up a specific query I had and was just an absolute pleasure to engage with. Hats off also to Will who I find is extremely motivating in his presentations. It gives me an elevated level of confidence when I get to engage with individuals such as these two guys!
Segu Majid
07:05 24 Mar 22
The Best consultant you can find:These are not mere words. If you are looking for well knowledge consultant with right acumen, it will be Melanie. She understood our strength and challenges and worked with us on a purposeful engagement rather than "One size fit all" approach. Melanie has been with us on each part of the process, permeating a happy journey. Ingenious.If there was a rating for each of the categories, It will be 5 out of 5* Approachable* Punctual* Clarity and to the point* Attention to detail* Purposeful and Outcome focusedAnd all of above plus more with a great smile, always.
Eshwar Lakavath
06:30 24 Mar 22
Highly recommended!From day one, Melanie has been there – above and beyond – in every aspect in our journey. Every bump in the road, Melanie was there to hold our hand. And some of the stuff she did was not in the service agreement. Highly knowledgeable, professional, patient & helpful. Every other tiny aspect, she was there for us. She held our hand until the finishing line. She is simply excellent. I cant thank enough for her services.
Bernadette Bannister
04:27 24 Mar 22
I’m really happy with the VIP service I’ve received from Provider Plus! Dot Jenkins is an amazing consultant. She was very informative and supportive and answered all my questions.Thank you so much, Dot, for all your help! 😊
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