NDIS REGISTRATION - FAQs
What are the NDIS registration requirements?
If you wish to apply for NDIS registration as a provider, there are several NDIS registration requirements and responsibilities you must meet to become registered, as well as maintain your NDIS registration.
Provider Responsibilities
The responsibilities of registered NDIS providers are:
- Complying with the conditions stated on your certificate of registration
- Complying with the NDIS Practice Standard of your relevant registration group, including through a quality audit
- Have a system to record, manage and resolve complaints, and support the NDIS participant and all relevant parties in making a complaint
- Have a system for incident management, including notifying the NDIS Commission of any reportable incidents
- Fulfil worker screening requirements and ensure that all your workers have been screened
- Meet the behaviour supporter requirements, including reporting the use of restrictive practices to the NDIS Commission
Also, all workers, for registered NDIS providers, such as cleaners, need to complete an e-learning module called ‘Quality, Safety and You’.
There are also further conditions imposed on those who wish to apply for NDIS registration to deliver daily personal activities (Registration group 0107).
Suitability Assessments
During your NDIS service provider registration, you and your key personnel will be assessed for suitability.
The NDIS Commission will be assessing whether you or your key personnel have:
- Previously been a registered NDIS provider
- Had a banning order in place
- Any past convictions
- Been insolvent under administration
- Had adverse findings or enforcement action taken by any relevant authorities
- Been the subject of findings or judgement in relation to fraud, misrepresentation, or dishonesty
- Been disqualified from managing corporations.
Quality Audits
When applying for your NDIS provider registration, you will also need to undergo an audit against the NDIS Practice Standard.
Based on the size and scope of your organisation, you will either undergo a ‘verification’ quality audit for lower risk/complexity support services or a ‘certification’ quality audit for higher risk or more complex support services.
What are NDIS provider registration groups?
When undergoing your NDIS provider registration, you will need to select the correct NDIS provider registration group. These groups have been implemented to ensure that people with disabilities achieve the best possible outcomes.
There are 36 registration groups in total, split into 24 lower risk groups, and 8 higher risk groups.
The quality audit that you will undergo when completing your NDIS registration will depend on whether you are applying for a lower or higher risk group. If your NDIS service provider registration is for a lower risk group, you will undergo a ‘verification’ quality audit. If you are applying for a higher risk group, you will undergo a ‘certification’ quality audit.
