The importance of onboarding staff to your care provider business

Whether you’re an NDIS or a My Aged Care provider, onboarding new staff to your business is essential to their ongoing performance. Many people see onboarding their staff induction simply as ‘ticking a box’, a requirement they need to do, but properly onboarding your staff can make a big difference to how well they do their role. A good first impression is vital, as it will impact how someone feels about their role the whole way through.

 Why have an induction program?

A good induction or onboarding program introduces a new staff member to your work culture. It’s the time to outline what is expected of them, what their role involves and what their place is in your business. This is also when you introduce your worker to your vision, mission and goals, giving new staff a clear understanding of the business from the outset.

 A good induction process will also provide new-starters practical information and introduce them to the tools they need to do their job. Getting them up-to-speed on how the business works and their part in it will help ensure they become productive as quickly as possible. 

Need more reasons?

 Here are some compelling statistics why proper onboarding is essential for your business:

  • According to Society for Human Resource Management, companies with consistent onboarding see a 50% increase in productivity for new starters.

  • A Gallup poll found that only 12% of employees strongly agree their business does a great job of onboarding new employees.


PROVIDERplus can help you

PROVIDERplus are the experts when it comes to the NDIS and My Aged Care. If you’re a care provider looking to transform into a high quality and successful business, become a PROVIDERplus member today. As a member you’ll receive essential support, knowledge and resources to demystify the NDIS and allow your business to thrive. You will also have access to our induction program that will remove all the guess work and ensure you’re compliant.  Call 1300 852 790or click here  to find out more.