SIL Providers, Mandatory registration
is fast approaching…
Are you ready?
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6,000+
providers supported
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100%
audit success rate
The transition period won't last forever.
Don't let it close before you're registered.
We walk alongside you at every step.
Registration isn't something we hand you a checklist for and wish you luck. This is a guided process — and we're in it with you from the first conversation to the day your registration comes through.
1
We map your current situation, assess your SIL pathway, and tell you exactly what needs to happen — and in what order. No generic advice.
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A former NDIS auditor becomes your guide. They build every policy, procedure, and evidence file with you — based on what auditors actually look for.
3
We find the gaps before auditors do. Samantha's team had zero non-conformances. That's the standard we work toward with every provider we support.
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Registration granted. Now we help you build the kind of business that's ready for the next audit cycle, the next registration, and the next stage of growth.
Everything you need to know about SIL registration.
Until now, SIL providers haven't been required to be registered with the NDIS Commission — and many have been delivering excellent support without it. That's changing. From 1 July 2026, every provider delivering NDIS-funded SIL supports must register with the NDIS Quality and Safeguards Commission. SIL involves 24/7 shared living arrangements for people with significant support needs, and the Commission has determined that formal registration — with audited policies, systems, and governance — is necessary given the complexity and risk involved.
This reform responds to recommendations from the NDIS Review, the Disability Royal Commission, and the NDIS Provider and Worker Registration Taskforce. Alongside registration, new SIL-specific Practice Standards are being developed, meaning providers will need to meet both existing registration requirements and the new standards as they come into effect. A transition period will apply — but the direction is clear, and the window to get started is open now.
It depends on where you're starting from. For providers with mature systems already in place, the process can take 6 months or less. For providers starting from scratch, it can take 9–12 months or longer. That includes preparing your policies and evidence, submitting your application, waiting for an auditor to be assigned, completing the audit, and waiting for the Commission to process your registration.
Each stage has its own timeline and delays at any point push everything back. The transition period gives providers time to work through the process — but it isn't unlimited, and the less lead time you have, the less room there is if something takes longer than expected.
Your auditor will assess you against the NDIS Practice Standards relevant to your registration groups. For SIL providers, that means having a complete set of NDIS-compliant policies and procedures, documented evidence that those policies are being implemented, worker screening and training records, and governance documentation.
New SIL-specific Practice Standards are also being developed alongside mandatory registration, so requirements will be tailored to this support type specifically. The most common reason providers run into trouble at audit isn't that they're doing bad work — it's that they can't demonstrate it on paper. That's exactly what our audit coaches help you build.
A certification audit is conducted by an approved NDIS auditing body. They'll assess your compliance with the NDIS Practice Standards, governance requirements, participant safeguards, and workforce systems. For SIL, this includes the Core Module and the High Intensity Daily Personal Activities module — both of which have detailed and specific requirements.
New SIL-specific Practice Standards are being developed alongside mandatory registration, so the bar will be specific to this support type. Our audit coaches are former NDIS auditors themselves, which means they know exactly what auditors look for — and they make sure you're ready before anyone walks through your door.
The NDIS Commission has confirmed that a transition period will apply and that supports should continue without interruption during that time. Full details of how the transition works for providers currently in the application process are still being confirmed by the Commission.
What is clear is that once the transition period closes, providers who are not registered will not be permitted to deliver SIL under the NDIS — and participants would need to transition to another provider. That's a significant disruption for your clients, your staff, and your business. Starting now gives you the best possible chance of being fully registered before that happens.
That's exactly who we built this service for. Most of the providers who come to us are navigating registration for the first time — they know how to deliver great support, but the compliance and audit process is unfamiliar territory.
Our audit coaches start from where you are. They don't assume prior knowledge, they don't hand you a folder and leave you to figure it out, and they stay with you through every stage including audit day itself. You don't need to have done this before. You just need to start.
Provider+ guides you through every step of the registration process — from your initial strategy call through to audit preparation and beyond. We help you build your policies, prepare your evidence, understand what's required, and get audit-ready. The final registration decision sits with the NDIS Commission, who reviews your application and audit report before granting registration.
It's also worth knowing that registration isn't a one-off exercise — providers must continuously meet quality standards and be held accountable if they don't. We help you build the kind of systems and foundations that hold up not just at your first audit, but at every audit that follows.