Quality Innovation Performance Limited
Quality Innovation Performance Limited (QIP) operates as an approved quality auditor under the NDIS Commission, auditing disability service providers of all shapes, sizes and services whilst working with each client to provide transparent, impartial and streamlined certification and verification services in accordance with NDIS guidelines. Their comprehensive approach ensures compliance with Quality and Safeguarding Framework whilst applying relevant NDIS Practice Standards when conducting certification or verification audits.
The organisation's experienced auditors are qualified in the disability and human services industry as well as NDIS Practice Standards, bringing deep sector knowledge and regulatory expertise to every engagement. QIP's comprehensive auditing services are complemented by their QIP accreditation hub, an online platform tailored to each client's individual timelines and requirements that provides guidance throughout certification or verification processes.
QIP's commitment to auditor competency includes annual performance reviews, competency assessments and bi-annual witnessed audits ensuring auditors comply with requirements under AQA Guidelines 2018 whilst remaining knowledgeable and competent in areas they audit. From time-to-time, QIP Auditing Services undergoes JAS-ANZ-witnessed audits to validate capability and suitability of their auditors, audit methods, systems, and processes, with client consent sought and confirmed during audit planning phases.
Their comprehensive approach to NDIS verification audits includes fixed-cost, expert guidance, and efficient processes designed to make verification audits straightforward rather than complicated. QIP's verification audit service includes personalised assistance through knowledgeable Client Liaison Teams, clear guidance through step-by-step verification evidence guides with examples, user-friendly online tools through AccreditationPro secure online auditing platform, professional review by experienced disability and human services professionals, and transparency through detailed third-party review of Audit Findings Reports ensuring accuracy and fairness.
The organisation's certification services address providers delivering more complex and higher risk supports and services through comprehensive two-stage processes including desktop self-assessments followed by on-site audits, with three-year certification cycles aligned with registration periods including mid-term audits and annual surveillance requirements as appropriate to provider circumstances and regulatory requirements.