Five reasons why your NDIS provider business needs an internal audit

From time-to-time, every business needs to conduct an internal audit to review what aspects they are doing well and what can be improved. This ensures that the business runs at its best. When you’re an NDIS provider there are some other crucial reasons why you need to complete an internal audit. We have given you the top five reasons: 

1 You’re required to

There are many reasons why NDIS providers need to conduct regular internal audits, but the number one reason is because they are required to, as stated in the NDIS Practice Standards and Quality Indicators. “The provider’s quality management system has a documented program of internal audits relevant (proportionate) to the size and scale of the provider and the scope and complexity of supports delivered.” – NDIS Practice Standards and Quality Indicators, January 2020, Version 3.

2 To remain compliant

By conducting an internal audit, you can ensure that your business remains compliant with the NDIS practice standards. Staying compliant means that you will be well-prepared for your mid-term and re-registrations audits. We all know that preparation is the key to reducing stress and ensuring success.


3 Better understand the NDIS standards

An internal audit allows you to better understand the NDIS Practice Standards and Quality Indicators. By constantly reviewing the standards and how they apply to your business, you can run the best provider business possible and give the best service to your participants.


4 Understand your services

An internal audit helps you to better understand your services. Taking a deeper look at your services and how you’re providing them, will allow you to see if they are the best options for your participants. Your services shouldn’t be set and forget, you should be able to adapt to the growing needs of your clients.


5 Make your renewal easier

It’s gives you an opportunity to give yourself non-conformances and make rectifications before your next audit! Don’t wait for the NDIS commission to tell you what changes you need to make to your business, taking an honest look and see how you can improve. This will make your renewal audit much a much smoother process.


Need help with your internal audit?

PROVIDERplus offers an internal audit service to help you prepare for your next NDIS audit and ensure your business is operating in accordance with NDIS Practice Standards. Click here to find out more, or call us today on 1300 852 790.