Health Check
Prepare ahead to stay on top

When we say we’ve helped thousands of businesses, we can back it up.

+ 3,316 NDIS Commission applications completed
+ 7,789 NDIS Providers assisted since 2017
+ 13,435 NDIS Providers have attended our events

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Health Check

Risking your NDIS registration due to non-compliance is the last thing your business needs. A Health Check is the ideal way to prepare for your next NDIS audit and ensure you’re operating in accordance with NDIS Practice Standards.

Provider+ experts will advise you on areas requiring action and how to remain compliant into the future, to ensure your success.

As we are not an AQA (Approved Quality Auditor), we are unable to determine conformance or non-conformance. However we do identify levels of compliance risk by checking your evidence against the NDIS standards.

Your Health Check inclusions:

Initial 30min consultation
Internal audit to identify non-conformities (completed virtually)
Internal audit report
Audit action plan
Report debrief consultation
Onsite audit services available on request

Testimonials

“Excellent support right from Day 1. Very helpful and highly recommended for new NDIS providers especially with navigating the registration audits and achieving business potential. Our queries were always responded to in a timely & professional manner.”

“I have used the services of Provider+ for several years now. I have used their one-on-one meetings with their team to discuss various NDIS service delivery queries. Their team is very professional, extremely knowledgeable and well worth the money if you are in the everchanging NDIS space. Thank you Provider+.”

“Provider+ provides a personable and knowledgeable service ensuring you have all the information required for your audit. Fully preparing you and making the process streamlined and seamless.”

We’ll take away the stress and tailor our support to your needs. Let’s chat.

Google Rating

4.9

Based on 752 reviews

Provider+

4.9

Britta Ehlers

05:10 19 Apr 24

I found Provider+ to be excellent. The team were really helpful and prompt with their service. Everything was provided in a professional format and i didn't have a single issue with the auditing process that followed. Thank you, Michelle and provider+ team for your experience and what i learned in the process.

Ify Okonkwo

02:11 16 Apr 24

Have you heard about PROVIDERplus? If you haven't, you are missing a lot. Dealing with Amela, Emma, and Michelle was an excellent and smooth feeling. They were so patient, caring and understanding. Amelia was so beautiful that she explained and answered all my questions. Even if you are a baby in the industry, PROVIDERplus will work with you and grow you up smoothly. I came in knowing nothing on how to handle the whole drama, and they got me organised. PROVIDERplus, I want to say thank you with my whole heart. I am glad that my friends helped me discover you. Michelle, my consultant, I started with you. Thank you so much. I appreciate you all

Cecilia Kula

01:31 11 Apr 24

Michelle Newham was very professional, polite, informative and efficient with her first presentation. Today as we go through the application process, Michelle was thorough, specific and detailed about what was required. We were overwhelmed with so much paperwork presentation, however we are fortunate that Michelle in her expertise put us at ease by simplifying the process and breaking it down step by step. Thank you Michelle and Provider+

Michael

07:16 07 Apr 24

Amela Mazic was the consultant on my case whilst applying to become registered for the NDIS. She made the process really streamlined and there answered all my questions. Really professional work here at Provider+, especially by Amela

Claire Phillips

05:34 29 Mar 24

Emma Davidson, was assigned to assist us in the initial stages of our business registration and provider application.10/10, this was a fantastic experience, made clear and easy too follow even for myself, haveing little too no knowledge of the process. WELL DONE pROVIDER PLUS

Spenser Johnstone

03:19 11 Mar 24

I spoke with consultant - Natasha, she was effective in helping answer my questions in a quick and concise manner. She also followed up my queries and got back in a relatively quick time frame. Thanks Natasha

Vivianne Challita-Ajaka

05:16 23 Feb 24

Michelle Newham is very professional, knowledgeable and efficient. In one week all the documents were ready and submitted. As a new provider, I found the information overwhelming at first but Michelle kept it simple for me to learn and understand the whole process. I highly recommend Michelle to anyone starting out.

İpek Tasli

06:43 16 Feb 24

We recently consulted with Amela Mazic regarding NDIS, and I must say, she is absolutely amazing! Her professionalism, extensive experience, and friendly demeanor truly stand out. I highly recommend her and her team to anyone in need of assistance in this industry.

Alfreda Vanday

05:11 15 Feb 24

I really appreciate provider plus for being so efficient in providing service to their members. These guys have been fantastic during my joining with them. They gave me a lot of support during my odds time, they made me to believe in myself. they are worth to be member with, and i look forward in being with them till i finally finished setting up my organization.Once again thanks to all provider plus staffs for giving me the courage and support throughout.

echo

00:27 13 Feb 24

The Team are very responsive and will either have the answer you are looking for or be able to put you in touch with the person who does. Emma has been very helpful and in connecting me to the right areas and is always available to assist as I progress along the registration journey.

Greg Craven-Hughes

04:09 30 Jan 24

Emma at Provider+ was extremely helpful and professional. She made the whole process of setting up a business in the NDIS market so easy at effortless. Emma has a wealth of knowledge and was quick to share information with me. She responded very quickly to the emails I sent to her and setting up appointments to speak with her was a breeze. Thanks Emma for all of your help.

hitieka dhumi

01:22 30 Jan 24

Amelia was very informative and patient , she took her time to explain the audit process. She was very pleasant to talk to and very efficient .Having Provider plus makes me feel confident about going ahead with NDIS audit process. We can trust that the information provided by them is best to their knowledge . Even the community page is quite helpful .Highly recommend.

H McKenzie

22:42 24 Jan 24

Provider Plus have supported me with my Provisional audit, breezing through with not a single non conformance.Amela Mazic is absolutely amazing! Amela is supportive, knowledgeable and so incredibly professional. I have thoroughly enjoyed working with Provider Plus and would suggest membership has been one of the best business decisions I have made.Thank you Amela and Provider Plus!

Richard gyankye

13:44 16 Jan 24

Title: Exceptional Service and Professionalism at Providers Plus!Review:I recently had the pleasure of working with Providers Plus for my NDIS registration journey, and I must say, they exceeded my expectations in every way. From the moment I reached out to them, their team especially Kristian Beraldi was incredibly helpful, knowledgeable, and professional.The entire process of NDIS registration can be quite overwhelming, but Kristian made it seamless and stress-free for me. He guided me through each step, explaining everything in a clear and concise manner. His expertise and attention to detail ensured that my registration application was accurate and complete.What impressed me the most was the level of personalized support I received throughout the journey. Providers Plus took the time to understand my unique needs and circumstances, tailoring their services to meet them perfectly. Their dedication to ensuring my satisfaction was evident in every interaction.The team at Providers Plus demonstrated a deep understanding of the NDIS system, which translated into efficient and effective assistance. They were always available to answer my questions and address any concerns promptly. Their commitment to providing exceptional service is truly commendable.I would highly recommend Providers Plus to anyone in need of assistance with their NDIS registration. Their professionalism, expertise, and commitment to their clients are unparalleled. They go above and beyond to ensure a smooth and successful registration process, making them the ideal choice for anyone seeking support in navigating the complexities of the NDIS.Thank you, Providers Plus and Kristian , for your outstanding service and for making my NDIS registration journey a positive and empowering experience.

George MAHFOUD

04:26 12 Jan 24

Emma Davidson is the best, she is so friendly and helpful. she always replies so quickly to emails. I really recommend Provider Plus to everyone looking to start his NDIS journey.

Kylie Greenfield

22:55 04 Jan 24

Monika Tadic from Provider + is AMAZING!!Monkia was extremely helpful and so friendly.Monika was incredibly sufficient and has incredible knowledgeon all aspects of the process of becoming a registered provider.I would always choose Monika to assist with your process.Monika deserves an award for outstanding customer service and outstanding knowledge.Thankyou Monika for your unbelievable services.Kylie G

Gladys Wang

03:48 12 Dec 23

Thank you Michelle and Monica for helping us through the very important part of our journey as a provider. Very happy we are at the end of the journey. Michelle and Monica have been very patient with us and explained every detail. We are very grateful for your help.

Isatu Yanston

02:00 27 Nov 23

A big thank you to Emma Davidson for all her support.I found Emma to be a great consultant - easy to communicate with and response within a timely manner.

Management Department

22:58 23 Nov 23

Chris has given me the information is was looking for to go ahead and complete my re-registration and then change my categories of support. I felt like I was drowning in information and very confused around procedures, governance etc. I was trying to do everything at once. Thank you Chris for your patience and sharing of your knowledge............. a valuable resource for any service provider in the NDIS sector.

Gladys Wang

09:52 22 Nov 23

Emma and Leigh have done above and beyond to help us setting up the company. We had zero idea of where to start. Emma and Leigh guided us through the process patiently. Their work ethic and professional knowledge are very impressive and thank you very much.

Feras El-Masri

08:09 17 Nov 23

Monika was efficient and knowledgeable. She answered every question I had and was prompt to respond to further queries by email, which made progressing through the application very straight forward. Would definitely recommend her and provider plus.

Feras El-Masri

01:42 09 Nov 23

Emma was amazing to deal with. Her professionalism and cheerful attitude was second to none. She made the whole process go very smoothly. Would definitely recommend her and provider plus.

Steven Coleman

03:54 03 Nov 23

Natasha has been absolutely fantastic. Nothing has been too much trouble. We are so grateful to have someone that is approachable and totally professional. A total credit to provider Plus.We cannot recommend her highly enough.

Rachel Kpogo

06:13 01 Nov 23

Hi Chris,I wanted to take a moment to express my deepest appreciation for all the incredible coaching you've provided. I am truly grateful that I reached out to you because, without your guidance, this achievement wouldn't have been possible. Your expertise and support have been instrumental in helping me navigate through the challenges I will continue to work on the feedbacks. I can't thank you enough for your dedication and commitment to my success. You've truly made a positive impact on my professional journey, and I'm forever grateful for your guidance and look forward to continue working with you .Thank you Rachel.

Neha Rajput

21:10 23 Oct 23

We are incredibly grateful for the outstanding assistance we received from our consultant (Dorothy). She is very helpful. She demonstrated exceptional knowledge, guiding us through complex procedure with patience and clarity. Thanks to the invaluable help. Highly recommend provider plus.

Kuldeep Kaur

04:56 18 Oct 23

I have been communicating with provider+ for a month now for my business setup. They are such a great team. Emma davidson is a such wonderful and helping staff. I am truly blown away by her professionalism. A big thanks to whole team especially emma.

David morell21 Morell

23:49 05 Oct 23

Emma Davidson was very informative and attentive explaining the process and going above and beyond to assist in her part of our NDIS registration journey. Glad we went with Provider plus as she was truly a saving grace taking all the hard work and worries away from us.

Saba Tedla

09:13 29 Sep 23

Recently have been working with Chris Condon to prepare for my provisional audit, Chris was professional, knowledgeable and genuinely interested in making sure I understood the requirements and process of the audit. Having to work with Chris certainly gave me the knowledge and the confidence to keep moving forward. Thanks very much Chris and Provider Plus.

Fari Makopa

18:34 25 Sep 23

A big thank you to Chris Condon, our audit couch who is highly knowledgeable, professional and very supportive. Chris built our confidence to be audit ready . He was very available when we needed directions.Chris made us feel very supported throughout the audit process. We are celebrating having passed our midterm audit with zero non conformity. Again we cant thank you enough We highly recommend provider plus to anyone who wants a smooth audit experience.

Personal Community Care

09:50 19 Sep 23

We had a great consultation with Amela - she was super knowledgeable and gave us some great advice with how to prepare for our audit! She was able to pick up missing things immediately and pointed us in the right direction to hopefully pass the audit! Thanks Amela for all your help!

Steven Coleman

00:44 19 Sep 23

Michelle has been absolutely outstanding. Nothing has been too much trouble. We are so grateful to have someone that is so approachable and totally professional. A total credit to provider Plus.We cannot recommend Michelle highly enough.

Jack Keating

05:02 18 Sep 23

I had no idea on where to start to become a provider for the NDIS. However since using the services of Provider + I have been able to fast track my registration, they are extremely helpful and give you all the assistance you could ask for. Small price to pay for an extremely good service. I have personally dealt with Michelle and she has been fantastic.

Daniel Clark

05:28 24 Aug 23

Cannot fault the service offered by P+. We are a fresh start-up not long gone through the audit process with the help of Dorothy from Provider+ and their audit prep program. I simply cannot recommend them enough for anyone starting out. Our audit was a breeze thanks to Dorothy and the sheer mass of content available on the platform. Our audit report came back with zero non-compliance issues and the feedback on the day from the auditor was that our prep was extremely thorough and will no doubt be reflected in our future endeavours. We did a lot of hard work but it would not have been possible without Provider+ helping. And now we are through the daunting audit process we are digging into the other content on the platform. The 3 months to thrive, and the launchpad series are gold. There’s just so much content on offer and not just compliance related but general business info too. Amazing service!! And thanks again Dot, you were beyond helpful and really eased our anxiety regarding the audit. Dot was super responsive and knew every single thing we asked her regarding audit and the NDIS in general, she’s an absolute credit to the company!!

Mark Goodman

08:01 08 Aug 23

Michelle has been very professional and courteous throughout my involvement with her. She is very knowledgeable and politely advises the best course of action to be taken. I felt comfortable and relaxed with Michelle in raising any questions I had. All my queries and uncertainties were quickly and professionally resolved. It’s been an absolute pleasure engaging with Michelle. Hope to work with her again. Highly recommended. Thanks Michelle.

Usama Fayad

09:58 17 Jun 23

I cannot express enough gratitude for the outstanding assistance I received from Provider Plus. They truly went above and beyond to make a mammoth task feel easy and seamless. From start to finish, their exceptional support was a game-changer.Throughout the entire process, Provider Plus demonstrated unparalleled professionalism, knowledge, and dedication. Their team guided me through every step, ensuring that I felt supported and informed at all times. I was amazed by their expertise and the ease with which they handled complex matters.What impressed me the most was their attention to detail and commitment to delivering exceptional service. Every interaction with Provider Plus was met with promptness and a genuine willingness to help. Their staff, especially Michelle and Angus, were not only knowledgeable but also incredibly friendly and approachable.Provider Plus made sure that no question went unanswered, no concern was left unaddressed. Their team's deep understanding of their field was evident, as they navigated through challenges effortlessly, offering innovative solutions along the way. It was evident that they truly cared about my needs and worked tirelessly to exceed my expectations.I can confidently say that my experience with Provider Plus was nothing short of exceptional. They transformed what could have been an overwhelming endeavor into a smooth and stress-free journey. I highly recommend their services to anyone in need of reliable, top-notch support.Thank you, Provider Plus, for your unwavering commitment to excellence. You have earned a loyal customer in me, and I will gladly spread the word about the remarkable service you provide.Five stars across the board!

Chamin Lenora

23:26 08 Dec 22

It has been a great experience working with everyone I have interacted with at Provider+. Recently, I have been working with Kristian to get numerous activities in relation to the NDIS application completed and Kristian was very professional, very knowledgeable and genuinely interested in making sure the process is followed and we were fully aware of what is being done and the future steps to follow. These interactions certainly gave me the knowledge and the confidence to keep moving forward. Thanks very much Kristian and Provider +

Richy Alvarez

01:29 18 Nov 22

my consultant Natasha has been extremely helpful, professional and has an extensive knowledge based that she brings to every consult. I have thoroughly enjoyed collaborating with her, her assistance has made navigating through this daunting task seamless. i highly recommend her.

Dal Magar

00:49 01 Nov 22

It was nerve-wracking when I first thought of becoming a NDIS provider. We had no clue where to start. Provider plus has made it easy for us to get started. The process so far have been smooth. Provider plus have been so supportive and helpful. Highly recommend 🙂

Mr Jo John

06:36 31 Aug 22

We would like to share our awesome experience working with provider plus especially Melanie, she has walk us through every step of the way in application and was thorough and highly knowledgeable in explaining the process. We appreciate your professionalism and guidance. We couldn’t have done it otherwise, also other staff involved at early stage. We recommend this to anyone wishing to use their services Thank you 🙏

Mandlenkosi Mafu

08:43 30 Aug 22

Great experience working with Melanie Dean. she has been helpful during our whole process of registration with NDIS. She responds on time and always willing to assist. She is very professional and her level of experience and decision making is superb. always a pleasure working with you Melanie.

Theresa Nwude

08:32 11 Aug 22

It was an excellent consultation I had with Dorothy for my stage 1 & 2 audit preparation. With her expertise advise and direction I was able to sail through. There was no non conformity found in all of my documents. I quite appreciate your good work. Thanks.

Olivia Partsch

13:36 25 Jul 22

Thank you Dorothy Jenkins for your great help and assistance last week. I enjoyed our discussion and gratefully appreciated your thorough and invaluable support. Your guidance and direction helped me refocus especially with clarifying areas of concerns and specific topics we discussed. I felt a great sense of relief and satisfaction at completion of our consultation session. Hence the assistance provided by PROVIDERplus overall to date has been amazing and so very helpful, thank you so much - your ongoing support is greatly appreciated.

soma soma

10:00 15 Jul 22

It’s very comforting knowing that you’re in the hands of a company that just gets it. It’s very rare! They’re also very educational, informative and all round well structured.I’m glad to have come across Provider Plus as they’ve been nothing but help.Connecting with Provider Plus should have been the first thing I invested my time and money into. Don’t hold it off for long, get with it and sign up and see your business flourish!

Ry Joy

05:46 15 Jul 22

Kristian has been very helpful in assisting me in all process of my NDIS application. He continues to provide great information about the services. Thank you for your time and great professionalism.

Rory White

04:39 11 Jul 22

I had the privilege to work with Kristian Baraldi, the Member Services Coordinator for Provider Plus. He is an incredibly personable soul that helps support you through the process of beginning a whole new business journey. I was constantly reassured that any questions or concerns I may have would be addressed and followed up with throughout the process. I am very thankful I got to meet with him, for he was generous enough to not only encourage me on my whereabouts in this journey, but reinforce that it is the right one for me. I hope to work with him again.

Ganesh Poudel

03:43 07 Jul 22

We are new in this industry, thought initial journey would be daunting and stressful. Was completely opposite as Provider+ was there to support, guide and to make feel journey as simple as possible. Can not apprecaite in words how Dorothy Jenkins demonstrated the professionalism, true mentor and supportive you are. Keep the best job... You are awesome!!!!!

Mary Be

05:44 06 Jul 22

Have shown great support during the process of becoming an NDIS Provider. Consultants are easily contactable, highly knowledgeable, provide many resources and guidance throughout the entire journey. Would highly recommend their services.

Abeer Issaoui

03:55 06 Jun 22

Amazing team at PROVIDERplus!Absolutely best services and support you'll ever get. whoever you speak to will go above and beyond to assist you.

Kelly Mint

10:31 03 Jun 22

I am using Provider Plus' service again because of their attentive, prompt and professional response. Sarah Sumpton is very kind, friendly and responsive. Service from re joining as a member has been great!

Julie Marie

07:41 01 Jun 22

I have been communicating with ProviderPlus now for a few months before becoming a client. I am truly blown away by the professionalism of the team and the amount of resources available to me by becoming a VIP Member. A big thank you to Leigh, Dot, Megan and the whole team.

Gayle Berg von Lindhe

05:26 18 May 22

Hats off to Kristian from PROVIDERplus who provided me with a tour today. His navigational guidance was easy to follow, he referenced specific areas of my interests and needs, he's following up a specific query I had and was just an absolute pleasure to engage with. Hats off also to Will who I find is extremely motivating in his presentations. It gives me an elevated level of confidence when I get to engage with individuals such as these two guys!

Segu Majid

07:05 24 Mar 22

The Best consultant you can find:These are not mere words. If you are looking for well knowledge consultant with right acumen, it will be Melanie. She understood our strength and challenges and worked with us on a purposeful engagement rather than "One size fit all" approach. Melanie has been with us on each part of the process, permeating a happy journey. Ingenious.If there was a rating for each of the categories, It will be 5 out of 5* Approachable* Punctual* Clarity and to the point* Attention to detail* Purposeful and Outcome focusedAnd all of above plus more with a great smile, always.

Eshwar Lakavath

06:30 24 Mar 22

Highly recommended!From day one, Melanie has been there – above and beyond – in every aspect in our journey. Every bump in the road, Melanie was there to hold our hand. And some of the stuff she did was not in the service agreement. Highly knowledgeable, professional, patient & helpful. Every other tiny aspect, she was there for us. She held our hand until the finishing line. She is simply excellent. I cant thank enough for her services.

Bernadette Bannister

04:27 24 Mar 22

I’m really happy with the VIP service I’ve received from Provider Plus! Dot Jenkins is an amazing consultant. She was very informative and supportive and answered all my questions.Thank you so much, Dot, for all your help! 😊

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