NDIS Commission Applications Completed
650
NDIS Commission Applications Completed
NDIS Providers Assisted since 2017
1,650
NDIS Providers Assisted since 2017
NDIS Providers have attended our events
3,310
NDIS Providers have attended our events
Events this Month
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Events this Month

Our Mission is to assist NDIS Providers to run high quality, compliant and successful NDIS businesses.

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Membership

Become a PROVIDERplus member today to access exclusive member content; specially designed to assist you through your journey to the NDIS.

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Registration

Need assistance with the NDIS registration process? We have a range of solutions to support your registration with the NDIS Commission.

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Events

PROVIDERplus runs webinars, events and training programs each month for NDIS providers to better understand the ever changing NDIS landscape. Click here to view and register for our events.

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Audit Support

If you are preparing for your NDIS Commission audit and want us to review your current policies, conduct an internal audit, assist with rectifications at audit or just want some guidances on the audit process, PROVIDERPlus has a range of Audit support and preparation services and training programs.

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Knowledge Base

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The NDIS Code of Conduct for Providers

NDIS Code Of Conduct Training

The NDIS Code of Conduct training is intended to ensure a safe and ethical delivery of support and services to those with a disability. It sets out a number of rules that outline standards of behaviour that are socially and morally acceptable.

The code focuses on providing equal human rights based on informed consent, trust, safety, competence, accountability, preventing misconduct and responding to misconduct. These are intended to protect the rights of vulnerable individuals and ensure they are safe.

NDIS Code of Conduct Training Relevant to You

The NDIS Code of Conduct is for workers and applies to those who are employed by:

  • registered and unregistered NDIS providers
  • any community partners of the NDIA (LAC and ECEI providers)
  • providers of Commonwealth Continuity of Support Programme services for those over 65
  • the NDIS Commission itself
  • any organisation providing activities, linkages and information to people with disability; this can include equipment suppliers, builders and gardeners.

Such workers and providers are required to:

  • have regard to the privacy of people with disability
  • respect their rights to self-determination, decision making and freedom of expression in line with laws and conventions
  • provide services and support carefully and skilfully and in a safe and competent way
  • behave in an honest and transparent manner and with integrity
  • take reasonable steps to avoid acts of violence, abuse, neglect, sexual misconduct and exploitation, and to respond to any forms of such misdemeanours
  • raise concerns on any matters that could impact the safety and quality of support provided to disabled people and act on any concerns that arise.

Why NDIS Code of Conduct Training is Important

Since the Code of Conduct of the NDIS aims to make sure that all participants in the scheme receive high quality support and services, and are kept safe, it is not optional. All providers have to ensure their workers conform to the code and there are serious penalties if they fail to do so.

Minor breaches of the code may result in a warning and a requirement for those involved to undertake NDIS Code of Conduct training. Breaches that are more serious can be punished by workers and possibly the NDIS provider being banned from involvement in the sector, by being de-registered or even by civil penalties being pursued in court. Breaking the law when treating a participant can also lead to criminal charges.

Anyone is entitled to complain if they believe there are breaches of the Code of Conduct. These complaints may be made to the NDIS provider or to the NDIS Commission, so there is every possibility that misconduct will have serious consequences and you can’t afford to take any risks.

You have to ensure that all employees are made aware of the requirements of the Code of Conduct and adhere fully to the guidelines. At PROVIDERplus, we can provide the necessary NDIS Code of Conduct training for all employees, so they know exactly how to act. This can make sure you continue as a successful NDIS provider rather than being prevented from acting and suffering other penalties.

 

Upcoming Events

Beginners Guide to Completing a BAS

Date: 27/09/2021
Time: 10:00 am

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A person-centred approach to Dementia

Date: 27/09/2021
Time: 1:00 pm

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Gaining control of your business growth

Date: 29/09/2021
Time: 10:00 am

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Training Programs

Blog

Early onset dementia – what is it and how can the NDIS help?

Dementia is most commonly associated with advancing age. The incidence of dementia increases exponentially between the ages of 65 and 90 years and doubles approximately every 5 years.  This doesn’t mean that dementia only occurs in older people. People in their 40s and 50s, and occasionally even in their 30s, can also be diagnosed with […]

Five reasons why your NDIS provider business needs an internal audit

From time-to-time, every business needs to conduct an internal audit to review what aspects they are doing well and what can be improved. This ensures that the business runs at its best. When you’re an NDIS provider there are some other crucial reasons why you need to complete an internal audit. We have given you […]

Why training is important for your NDIS business

“For the best return on your money, pour your purse into your head.” – Benjamin Franklin    Training, for you and your staff, can be one of the most important things you can do to keep your NDIS business healthy. Training helps to ensure you’re providing the very best service to your participants. There are […]

Testimonials

I highly recommend this service it has been an easy journey staff are professional have very good knowledge and happy to help. I was unsure when I started this process if I could manage PROVIDERplus has been wonderful. I would highly recommend this service to anyone who ever may thinking about this journey.. do it and you'll have no regrets.
Raelene Sciberras
I have been more than impressed with the professional approach, the individual service and the hassle free journey we've had to submit our application for reaccreditation. Information was delivered well before the scheduled time and was in an easy format to understand. Nina has been a god-send, making this part of our journey so easy. We are lucky to have you working with us ?
Barcaldine Regional Council
I strongly recommend PROVIDERplus to any new NDIS service providers seeking help for registration. All the staff are friendly and professional, always approachable, really resourceful and always accessible to attend to various doubts and queries which are common for a new provider-to-be like Dolphin Wellness. The VIP membership is truly value-for-money. I can’t imagine what a messy and stressful situation it would be if we didn’t get help from PROVIDERplus! The well-prepared policies and procedures, tailor made self-assessment answers, step-by-step guidance from the registration consultants, vast amount of related forms and templates, and well organised free webinars offering practical advice on various aspects ranging from NDIS service application to business operation, you can get almost anything you need for your application. It’s definitely a wise choice for us to select PROVIDERplus!
Xiu Liu
Thank you for the webinar last week … it was truly helpful and created clarity for our business.
Fiona Jack
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