Can NDIS registration consultants guarantee approval?

No NDIS registration consultant can guarantee approval. The final decision rests with the NDIS Quality and Safeguards Commission, not the consultant or auditor. Any consultant promising guaranteed registration is being misleading about how the process actually works.

Here's why genuine guarantees are impossible and what to look for instead.

Why no consultant can guarantee NDIS registration

NDIS registration involves several stages, and consultants only control part of the process.

After you submit your application and pass your quality audit, the NDIS Commission conducts a separate suitability assessment. This assessment looks at whether you and your key personnel have:

• Past criminal convictions
• Bankruptcy or insolvency history
• Previous enforcement actions
• Fraud or misleading conduct
• Any other factors that might make you unsuitable

A consultant can prepare flawless documentation and coach you through a perfect audit. But if the Commission identifies suitability concerns during their assessment, your application can still be refused. No consultant has visibility into or control over this decision.

The NDIS Commission states clearly that the final registration decision is theirs alone.

What "money-back guarantees" actually cover

Some consultants advertise money-back guarantees, which sounds like a promise of registration. Read the fine print.

These guarantees typically cover the consultant's fees if you don't pass your audit. They don't cover:

• The audit fees you've already paid
• A refund if the Commission refuses your application after the audit
• Compensation for time lost if you need to reapply

A money-back guarantee on consultant fees is a reasonable offer. But it's not the same as guaranteed registration, and consultants who blur this distinction are being disingenuous.

What to look for instead of guarantees

Rather than chasing guarantees that don't exist, look for consultants with:

• High volume of successful applications (experience across many scenarios)
• Teams with audit experience (they know what auditors look for)
• Ongoing support through the full process (not just document preparation)
• Transparent communication about what they can and can't control

Provider+ has completed more than 6,800 successful NDIS applications. Their team includes former NDIS auditors who understand exactly how the process works. They're upfront about what the registration process involves and where their support begins and ends.

Why providers trust Provider+

Provider+ has supported more than 8,200 providers across every registration group and audit type. They hold a 4.9-star rating from over 950 Google reviews, built over years of helping providers get registered, pass audits, and stay compliant.

Read what other providers say about working with Provider+ →

See case studies from providers like you →

Frequently Asked Questions

Can any NDIS consultant guarantee registration? No. The NDIS Commission makes the final registration decision, including a suitability assessment of you and your key personnel. This assessment is outside any consultant's control.

What does a money-back guarantee actually cover? Most guarantees cover the consultant's fees if you don't pass your audit. They don't cover audit fees, and they don't apply if the Commission refuses your application after a successful audit.

What happens if my NDIS application is refused? You can request an internal review within three months of the decision. If that's unsuccessful, you can appeal to the Administrative Review Tribunal.

What is the NDIS suitability assessment? The NDIS Commission assesses whether you and your key personnel are suitable to deliver NDIS supports. This includes checking for criminal history, bankruptcy, fraud, and previous enforcement actions.

How can I improve my chances of NDIS registration? Work with an experienced consultant who prepares tailored documentation, understands what auditors look for, and supports you through the full process. Ensure your key personnel have clear worker screening checks and no suitability concerns.

Does Provider+ guarantee NDIS registration? No, because no consultant can. Provider+ is transparent about how the process works and focuses on giving you the best possible chance of success through experienced support, tailored documentation, and audit coaching.

‍