4.9
Most reviewed and highest rated NDIS support

PQM Pro

Imagine having a compliance expert who never sleeps. One that updates your policies automatically. Helps you organise documents intelligently. And keeps you fully prepared for every audit. That's not wishful thinking - that's PQM Pro.

Provider looking at policies and documentation on a tablet and laptop

8,200+

Trusted by NDIS providers across Australia.

4.9

Star rating on Google from 950+ reviews

6,800+

Successful NDIS Applications completed

Always Prepared

The Provider+ Quality Management System (QMS)

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Simplify Your Document Management
Access all your policies and forms in one organised system, structured exactly how you need them. No more drowning in hundreds of pages or hunting for the right form.

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Never Stress About Policy Updates Again
Our full-time policy team monitors NDIS changes and updates your documents automatically. You get the confidence of meticulously maintained policies without the cost of engaging a compliance expert.
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Breeze Through Your Audits
Utilise our audit-ready file structure and easily share documents with auditors, making the audit process smooth and effortless.
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Centralise Your NDIS Operations
Use PQM Pro as your secure, all-in-one hub for policies, procedures, client files, and staff records. Streamline your operations with everything in one place.
Process

How PQM Pro works

1
Access Your Documents
Log in from anywhere, at any time, to our cloud-based platform.
2
Stay Organised
Find all your policies, procedures, and forms in one organised system, structured exactly how you need them.
3
Customise and Implement
Policies and forms are customisable to suit your organisation's specific needs and ongoing operational evolvement.
4
Always Remain Up-To-Date
Our full-time policy team monitors NDIS changes and updates your documents automatically.
5
Prepare for Audits
Utilise our audit-ready file structure and easily share documents with auditors, making the audit process smooth and effortless.
6
Centralise Your Compliance Today
Securely store and access your documents, forms and audit records in the cloud - with the system is designed based on how auditors want documentation organised, making it easier to manage compliance.
Made For You

Built for NDIS Providers Like You

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Sole Traders
Easily manage compliance without a large team.
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Growing Businesses
Scale your operations while staying audit-ready.
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Established Providers
Maintain compliance and focus on delivering exceptional care.
The great thing about it is that the policies and procedures are online - so you can jump straight on - and they're maintained, which relieves a lot of stress overall.
The documents, policies and procedures are all updated by Provider+ whenever there is a change coming through the Commission - so it's invaluable to keep you up to date
PQM Pro stores all your policies, procedures and audit documents, and it is both user friendly and also audit friendly I would say. We cleared our last audit because of the support of Provider+!
I don't have to go looking for, or be versed with all the upcoming NDIS changes. Provider+ is there, I just need to log in, and they have all the policy and procedure updates right in front of me.

Get started with PQM Pro today!

Book your FREE 30-minute call with one of our experts today. In this call, we will:

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Clarify the process and address any challenges you’re facing.

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Make sure you’ve got everything in place to move forward with confidence.

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Walk you through the steps we’ll take to get the job done right.

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Virender Saini
Director - Caring Humanity
Enock Zimunya
Owner - EJ Care Support Services
Sandhya Mala
Director - Touching Hearts at Home
Kristy Paterson
Director - Bamboo Projects
Trusted Choice

Why PQM Pro Stands Out

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24/7 Policy Updates
Never worry about outdated compliance documents.
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Built for NDIS Audits
Designed specifically for NDIS requirements.
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Organised, Always
Files are structured and accessible when you need them.
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Why we're different

How Provider+ compares to other NDIS Support services.
Others
Highest rated and most reviewed by real providers
No
Yes
Most experienced business: 8+ years in business and over 7,200 providers supported
No
Yes
Most experienced delivery team: Over 100+ cumulative years in NDIS/Compliance
No
Yes
No self-appointed experts - check out our team page for their backgrounds
No
Yes
We’ve seen it all - we know how to get you through it
No
Yes
Active community of providers networking and supporting each other
No
Yes
Weekly live workshops, tools and resources shared
No
Yes
We work with you, no 'done for you' shortcuts - your outsourced team of experts
No
Yes
Clear, honest guidance based on facts - no scare tactics or misleading big promises
No
Yes
Quantifiable - we can substantiate everything we say
No
Yes
Ongoing support - We help you plan for the long term, not just pass the audit
No
Yes
Custom, compliant documentation tailored to your services
No
Yes
Regular updates as standards and policies change
No
Yes
Help you bridge the gap between being a good provider and a great provider
No
Yes

What our customers say

I am extremely pleased to have engaged Provider Plus as my audit coach for the upcoming audit. Not only did I pass the audit successfully, but I also acquired significant knowledge and will implement the strategies advised by the coach to facilitate a less daunting auditing process in the future.

Annelise Hellberg

I can’t thank Gill enough! She gave us 110% from day one and went above and beyond. An audit is scary, but she went through everything step by step and took a huge load of stress off the entire process.

Rachael Wini

Brilliant support from start to finish. Gill identified gaps, explained what to fix, and helped update our business plan to NDIS requirements. Professional, kind and very knowledgeable.

Rana Care

I had a fantastic experience with Provider+. The consultant I worked with was absolutely excellent β€” knowledgeable, professional, and genuinely supportive throughout the entire process. She took the time to understand my needs, answered all my questions thoroughly, and guided me with confidence and care.

Shane Arvid

I had a great experience with Gill Collins! She was incredibly helpful and knowledgeable, and took the time to answer all of my questions with patience and clarity. Gill made the entire process smooth and stress-free, and her support with everything else I needed was greatly appreciated. I genuinely felt supported and well-informed every step of the way.

Riva Pietersz

Gill was absolutely terrific! Β Made the whole process clear and easy to navigate. We felt very supported.

Empower You

Gillian explains each and every process step by step clearly, for ongoing NDIS registration process.

Jas Dhaliwal

I get enough support from the provider plus every year specially my audit time .They have good resources and skilled team to help us.The auditor and their excellent guide make the things easily understandable.

Boishakhi Das

Kylie is phenomenal in her service and knowledge base all things related to NDIS application preparation and more ! Β It has been a breeze working with her, she is always ready to help with questions, replying to text messages even when on leave and is someone with a very positive attitude.

G Kee

Kylie is the best! She was incredibly generous, eager to share her knowledge, offer of help and SOOOOOOOO patient with me on multiple accounts.Thank you for making my experience of provider Plus so far to be one of positivity and encouragement.

Daniel Kafieris
Trusted by
Contact us

We take the headache out of the NDIS so you can do what you do best – care for others.

Book your FREE 30-minute call with one of our experts today

We’ll break down the process and make it simple.

Get clarity on your situation and what’s needed.

We’ll map out the steps to get you moving forward.

Thank you!
Your submission has been received!
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