4.9
Most reviewed and highest rated NDIS support

PQM Pro

Imagine having a compliance expert who never sleeps. One that updates your policies automatically. Helps you organise documents intelligently. And keeps you fully prepared for every audit. That's not wishful thinking - that's PQM Pro.

Provider looking at policies and documentation on a tablet and laptop

8,200+

Trusted by NDIS providers across Australia.

4.9

Star rating on Google from 950+ reviews

6,800+

Successful NDIS Applications completed

Always Prepared

The Provider+ Quality Management System (QMS)

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Simplify Your Document Management
Access all your policies and forms in one organised system, structured exactly how you need them. No more drowning in hundreds of pages or hunting for the right form.

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Never Stress About Policy Updates Again
Our full-time policy team monitors NDIS changes and updates your documents automatically. You get the confidence of meticulously maintained policies without the cost of engaging a compliance expert.
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Breeze Through Your Audits
Utilise our audit-ready file structure and easily share documents with auditors, making the audit process smooth and effortless.
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Centralise Your NDIS Operations
Use PQM Pro as your secure, all-in-one hub for policies, procedures, client files, and staff records. Streamline your operations with everything in one place.
Process

How PQM Pro works

1
Access Your Documents
Log in from anywhere, at any time, to our cloud-based platform.
2
Stay Organised
Find all your policies, procedures, and forms in one organised system, structured exactly how you need them.
3
Customise and Implement
Policies and forms are customisable to suit your organisation's specific needs and ongoing operational evolvement.
4
Always Remain Up-To-Date
Our full-time policy team monitors NDIS changes and updates your documents automatically.
5
Prepare for Audits
Utilise our audit-ready file structure and easily share documents with auditors, making the audit process smooth and effortless.
6
Centralise Your Compliance Today
Securely store and access your documents, forms and audit records in the cloud - with the system is designed based on how auditors want documentation organised, making it easier to manage compliance.
Made For You

Built for NDIS Providers Like You

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Sole Traders
Easily manage compliance without a large team.
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Growing Businesses
Scale your operations while staying audit-ready.
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Established Providers
Maintain compliance and focus on delivering exceptional care.
The great thing about it is that the policies and procedures are online - so you can jump straight on - and they're maintained, which relieves a lot of stress overall.
The documents, policies and procedures are all updated by Provider+ whenever there is a change coming through the Commission - so it's invaluable to keep you up to date
PQM Pro stores all your policies, procedures and audit documents, and it is both user friendly and also audit friendly I would say. We cleared our last audit because of the support of Provider+!
I don't have to go looking for, or be versed with all the upcoming NDIS changes. Provider+ is there, I just need to log in, and they have all the policy and procedure updates right in front of me.

Get started with PQM Pro today!

Book your FREE 30-minute call with one of our experts today. In this call, we will:

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Clarify the process and address any challenges you’re facing.

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Make sure you’ve got everything in place to move forward with confidence.

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Walk you through the steps we’ll take to get the job done right.

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Virender Saini
Director - Caring Humanity
Enock Zimunya
Owner - EJ Care Support Services
Sandhya Mala
Director - Touching Hearts at Home
Kristy Paterson
Director - Bamboo Projects
Trusted Choice

Why PQM Pro Stands Out

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24/7 Policy Updates
Never worry about outdated compliance documents.
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Built for NDIS Audits
Designed specifically for NDIS requirements.
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Organised, Always
Files are structured and accessible when you need them.
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Why we're different

How Provider+ compares to other NDIS Support services.
Others
Highest rated and most reviewed by real providers
No
Yes
Most experienced business: 8+ years in business and over 7,200 providers supported
No
Yes
Most experienced delivery team: Over 100+ cumulative years in NDIS/Compliance
No
Yes
No self-appointed experts - check out our team page for their backgrounds
No
Yes
We’ve seen it all - we know how to get you through it
No
Yes
Active community of providers networking and supporting each other
No
Yes
Weekly live workshops, tools and resources shared
No
Yes
We work with you, no 'done for you' shortcuts - your outsourced team of experts
No
Yes
Clear, honest guidance based on facts - no scare tactics or misleading big promises
No
Yes
Quantifiable - we can substantiate everything we say
No
Yes
Ongoing support - We help you plan for the long term, not just pass the audit
No
Yes
Custom, compliant documentation tailored to your services
No
Yes
Regular updates as standards and policies change
No
Yes
Help you bridge the gap between being a good provider and a great provider
No
Yes

What our customers say

It has been a great experience working with Natasha as our Audit coach as we prepared for our stage 1 audit. Natasha was very structured, informative, patient, and helpful as we prepared for the audit and during the day of the audit. This level of support and preparation really assisted us in getting a great audit outcome.

Chamin Lenora

Cynthia Ly has been an absolute gem throughout our NDIS registration journey. From the very first conversation, she was prompt and incredibly knowledgeable. Her support has made this complex process feel manageable, and her responsiveness gave us real peace of mind.

Marie Abley

I would like to express my sincere appreciation for Cynthia and the incredible support she provided throughout the NDIS registration process. From the very beginning, Cynthia was not only professional and knowledgeable, but also patient and genuinely committed to helping me understand every step of the process. She made what initially felt like a complex and overwhelming journey so much easier to navigate. Her clear explanations, prompt responses, and ongoing encouragement gave me confidence and clarity. I truly couldn’t have done it without her.

Kim Simon

Just wanted to give a shoutout to Cynthia. She is very friendly and patient with answering all my questions, and assisting me with my application. I am excited to start my NDIS journey with the assistance of Cynthia and the other ladies on the Community+ platform.

Mariam Joya

I would like to personally express my gratitude to Cynthia Ly, who has been incredibly helpful every time I’ve had questions. She always takes the time to explain things clearly and patiently, which I truly appreciate. Her support has made a big difference in helping me feel more confident and informed throughout this process.

Heidi Duran

As a client of Provider Plus seeking NDIS registration, I had the pleasure of working with Cynthia as our consultant. Her guidance and expertise made the entire process seamless and stress-free. Throughout our interactions, Cynthia was consistently helpful, knowledgeable, and professional, always taking the time to address our concerns and answer any questions we had.

Fatemeh Rafizadeh

Cynthia and the team at Provider+ have made the NDIS registration process much easier. They are definitely experts and very well priced experts at that.

Quest Physio

Provider+ have been wonderful in assisting us in our NDIS registration journey. Not only with hands on assistance, but in continual guidance and recourses to ensure our organisation operates within the best framework possible. Our consultant Cynthia did a great job in guiding us through, and ensuring we were on the right path that would lead to success. Provider+ helped make the NDIS registration process straight forward and simple for us, so we could have more capacity to focus on supporting our clients well, which is what it's all about.

Mana Pathways

Natasha Marsh from Provider Plus was an absolute godsend, she went over and above for our Company to become an NDIS provider, making sure that we understood the policies and procedures every step of the way through the Registration and I would highly recommend to engage Provider Plus and especially Natasha for all your NDIS Registration needs.

Joey Ricketts

We cannot express enough gratitude to Provider Plus for their outstanding support and guidance in helping us launch our NDIS business. Coming into this with absolutely no knowledge of business operations, we felt overwhelmed and unsure of where to even start. Thankfully, Provider Plus stepped in and made the entire process seamless and stress-free.

Satvir Kaur
Trusted by
Contact us

We take the headache out of the NDIS so you can do what you do best – care for others.

Book your FREE 30-minute call with one of our experts today

We’ll break down the process and make it simple.

Get clarity on your situation and what’s needed.

We’ll map out the steps to get you moving forward.

Thank you!
Your submission has been received!
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