.png)
Alexa Lantoria
Alexa Lantoria is a Customer Experience specialist at Provider+ with over 4 years of experience in customer service, community management, and IT support. Having been with Provider+ for nearly 2 years, she specialises in helping members feel supported, heard, and set up for success.
She holds a Bachelor of Science in Information Technology and a Diploma in Forensic Behavioural Science. With over seven years of experience supporting teams across Canada, the U.S., and the Philippines, she has hands-on experience in course development, community management, and digital operations. One of the biggest highlights of her career has been earning the trust of the people she works with.
At Provider+, helping providers succeed is at the heart of everything she does. She's most active inside of our Community or in our Workshops, so if you haven't already had the chance to interact with her, we're sure you'll have the pleasure soon.
- Specialist in client services, delivering clear, dependable support for providers
- Known for proactive, reliable assistance that helps providers succeed with confidence
- Specialist in the Provider+ Community with practical knowledge of supports and services
- Brings added technical expertise from IT and digital operations to provider support
- 7+ years in client support, including experience in NDIS support
What our clients are saying about
An amazing service - and a fantastic and secure value for money. Highly recommended.
Provider Plus is just exceptional and the best within the NDIS space. They make everything smooth and easy for providers, old and new. Link up with them and they will make the NDIS space smooth and easy for all resources. They are easily reachable and super friendly to work with, top notch service. Brilliant.
Great service 👏 fast and efficient fantastic great support in delivering the right service at the right time.
Provider+ is an exceptional organisation that provides full support around developing your organisation. I would honestly recommend contacting them if you are looking at becoming a service provider in any of the relevant support services. I can assure you that you will not be disappointed. Their staff is extremely friendly, knowledgeable and will go above and beyond to assist you. I am amazed at the documents they provide and the extent of the knowledge that is share with you. It is truly satisfying to find an organisation that provides traditional, high quality customer service.
Consultant Experience
Alexa Lantoria is a Customer Experience specialist at Provider+ with over 4 years of experience in customer service, community management, and IT support. Having been with Provider+ for nearly 2 years, she specialises in helping members feel supported, heard, and set up for success.
She holds a Bachelor of Science in Information Technology and a Diploma in Forensic Behavioural Science. With over seven years of experience supporting teams across Canada, the U.S., and the Philippines, she has hands-on experience in course development, community management, and digital operations. One of the biggest highlights of her career has been earning the trust of the people she works with.
At Provider+, helping providers succeed is at the heart of everything she does. She's most active inside of our Community or in our Workshops, so if you haven't already had the chance to interact with her, we're sure you'll have the pleasure soon.
Recent articles
Contact us
We take the headache out of the NDIS so you can do what you do best – care for others.
Book your FREE 30-minute call with one of our experts today
We’ll break down the process and make it simple.
Get clarity on your situation and what’s needed.
We’ll map out the steps to get you moving forward.