Ashleigh Wall

Customer Experience Specialist

Ashleigh Wall is a Customer Experience Specialist at Provider+ with over 17 years of experience in customer service and client relations. Having been with Provider+ for nearly 3 years, she's proud to support NDIS providers at every stage of their journey by answering questions, resolving issues, and making sure they get the right support when they need it.

Ash was drawn to the NDIS space because it's a sector where purpose and impact meet. She is passionate about working with providers, knowing that the work done behind the scenes helps create real, meaningful change in people's everyday lives.

What drives her most are the everyday moments like helping someone feel heard, resolving issues quickly, and turning frustrated customers into happy ones. At Provider+, she uses her extensive customer service experience to help NDIS providers succeed.

  • Specialist in client services, providing responsive and reliable support at every stage
  • Recognised for fast, professional responses that resolve provider challenges quickly
  • Specialist in the Provider+ Community with strong knowledge of supports and services
  • Dependable partner who ensures providers feel confident and guided throughout their journey
  • 17+ years in customer service, including experience in NDIS support

What our clients are saying about

Ashleigh

We recently worked with Provider+ and I couldn’t recommend them more highly. They made the audit process seamless and stress-free, guiding us every step of the way. Their team took the time to explain things clearly and helped us gain a much better understanding of how we can continuously improve as an organisation. A truly professional and supportive service.

Nathan Powell

Provider Plus have been incredibly supportive in helping me navigate the NDIS registration process. Their team is knowledgeable, approachable, and always willing to answer questions in detail. As someone building a foundation for a premium NDIS provider, I’ve really appreciated their step-by-step guidance and commitment to ensuring compliance. I would highly recommend them to anyone starting their NDIS journey.

John Gabriel

Provider Plus is an excellent choice for anyone looking to register their businesses like NDIS and more. Their service is exceptional, offering a seamless experience from start to finish. The team is attentive, always ready to assist throughout the process. I can personally vouch for their efficiency. Choose Provider Plus for your business registration needs - you won't be disappointed.

Pascal Ngongo

The team at Provider+ delivers exceptional service marked by professionalism and expertise. Their dedicated staff ensures seamless communication through a user-friendly app, which streamlines interactions and provides timely responses to queries. The ability to receive quick, actionable feedback has been invaluable. With their support, navigating the NDIS provider application process felt efficient and confidence-inspiring. Highly recommended for anyone seeking reliable, organised assistance in achieving their NDIS goal.

Bonnie Bonniexue

Consultant Experience

Ashleigh Wall is a Customer Experience Specialist at Provider+ with over 17 years of experience in customer service and client relations. Having been with Provider+ for nearly 3 years, she's proud to support NDIS providers at every stage of their journey by answering questions, resolving issues, and making sure they get the right support when they need it.

Ash was drawn to the NDIS space because it's a sector where purpose and impact meet. She is passionate about working with providers, knowing that the work done behind the scenes helps create real, meaningful change in people's everyday lives.

What drives her most are the everyday moments like helping someone feel heard, resolving issues quickly, and turning frustrated customers into happy ones. At Provider+, she uses her extensive customer service experience to help NDIS providers succeed.

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