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Jay Relorcasa
Customer Experience Specialist at Provider+ with 7 years of client support experience helping people navigate complex situations across wide range of industries.
During his time at JP Morgan Chase, he was recognised for his ability to turn difficult conversations into positive outcomes, demonstrating his skill in staying calm under pressure while finding solutions that work for everyone.
Now at Provider+, Jay supports passionate business owners who are or want to become NDIS providers and make a real difference in people's lives. Whether answering initial registration questions or helping providers feel confident about upcoming audits, he specialises in making overwhelming processes feel manageable.
His genuine approach to customer service, combined with his problem-solving skills, makes him someone providers can count on throughout their NDIS journey.
- Specialist in client services, guiding providers with solutions-focused support
- Recognised for professionalism, fast turnaround and simplifying complex processes
- Specialist in the Provider+ Community with strong knowledge of supports and services
- Dependable problem-solver who makes audits and registration feel manageable
- 7+ years in client support across complex industries, including JP Morgan Chase
What our clients are saying about
Excellent services, highly recommend for new users who still wondering which company should be chosen. I wish i could get to know Provider plus earlier. It's not only a professional provider but also come with a plus.
Provider+ offer an outstanding service. Cannot thank you enough for all the guidance and support you have provided. Approachable, knowledgeable and professional! Thank you again!
Professional Experience
Customer Experience Specialist at Provider+ with 7 years of client support experience helping people navigate complex situations across wide range of industries.
During his time at JP Morgan Chase, he was recognised for his ability to turn difficult conversations into positive outcomes, demonstrating his skill in staying calm under pressure while finding solutions that work for everyone.
Now at Provider+, Jay supports passionate business owners who are or want to become NDIS providers and make a real difference in people's lives. Whether answering initial registration questions or helping providers feel confident about upcoming audits, he specialises in making overwhelming processes feel manageable.
His genuine approach to customer service, combined with his problem-solving skills, makes him someone providers can count on throughout their NDIS journey.
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