Jay Relorcasa

Customer Experience Specialist at Provider+ with 7 years of client support experience helping people navigate complex situations across wide range of industries.

During his time at JP Morgan Chase, he was recognised for his ability to turn difficult conversations into positive outcomes, demonstrating his skill in staying calm under pressure while finding solutions that work for everyone.

Now at Provider+, Jay supports passionate business owners who are or want to become NDIS providers and make a real difference in people's lives. Whether answering initial registration questions or helping providers feel confident about upcoming audits, he specialises in making overwhelming processes feel manageable.

His genuine approach to customer service, combined with his problem-solving skills, makes him someone providers can count on throughout their NDIS journey.