Jayde Farrow

Service Delivery Manager

Jayde Farrow is the Service Delivery Manager at Provider+, with 16 years of experience across NDIS, aged care, ADHAC, DCJ, and complex mental health.

She began her career in frontline mental health before moving into compliance, giving her a rare perspective on both provider challenges and auditor expectations. At Provider+, Jayde leads the compliance and consulting teams, ensuring every client receives clear, practical, and up-to-date advice. She works closely with the policy team to integrate the latest NDIS regulations into client systems, helping providers not just “tick the box,” but embed sustainable practices that reduce risk and set them up for long-term success.

Jayde is known for her pragmatic, supportive style — she helps providers feel prepared and confident through audits while keeping their focus on what matters most: delivering safe, high-quality care to participants.

  • Leads the Provider+ Service Delivery team, supporting thousands of providers nationwide
  • Specialist in compliance systems, audit preparation and policy implementation
  • Known for translating complex NDIS rules into practical, audit-ready processes
  • Experienced in guiding providers through audits with confidence and clarity
  • 16+ years across NDIS, Aged Care and Mental Health, from frontline practitioner to compliance leader

What our clients are saying about

Jayde

Our organisation had our first Audit last week and we received very positive feedback from the auditors this was made possible with all of the hard work Jayde did for us she was always available to answer any questions and was a pleasure to work with she was very professional.

Angela Pooley

Jayde has been amazing at helping us with staying compliant. Jayde has guided us through the whole process and has been a very smooth process.

Sendayo Disability Care

I've been working with Jayde and Provider Plus for some time now and I cant speak more highly about the company and the experience I've had with them, Jayde who is our point of contact has been so incredibly great to work with, amazingly professional but just so down to earth and its really made my job easy.

Paddy Barge

Jayde is amazing ! Easy to talk to and makes everything simple to understand. Definitely will stay a member as it's lovely to have someone supporting you when you have questions.

Rose Ann Dreske

If you are an NDIS provider thinking of being NDIS registered, I highly encourage you to utilise Provider Plus as your go to solution. They are not only knowledgeable, efficient and resourceful, but extremely polite and professional as well. Dealing with Dorothy Jenkins, Jayde Farrow, Pam Clerici and many others in the team has been a wonderful experience. Keep up the good work!

Joseph Ooi

Consultant Experience

Jayde Farrow is the Service Delivery Manager at Provider+, with 16 years of experience across NDIS, aged care, ADHAC, DCJ, and complex mental health.

She began her career in frontline mental health before moving into compliance, giving her a rare perspective on both provider challenges and auditor expectations. At Provider+, Jayde leads the compliance and consulting teams, ensuring every client receives clear, practical, and up-to-date advice. She works closely with the policy team to integrate the latest NDIS regulations into client systems, helping providers not just “tick the box,” but embed sustainable practices that reduce risk and set them up for long-term success.

Jayde is known for her pragmatic, supportive style — she helps providers feel prepared and confident through audits while keeping their focus on what matters most: delivering safe, high-quality care to participants.

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