Megan Halley
Megan Halley is the Lead Customer Experience Specialist at Provider+ with over 25 years of experience in customer service and client relations. She specialises in membership and client services, bringing a wealth of knowledge to support NDIS providers at every stage of their journey.
With 4 years at Provider+, she is well recognised amongst our providers, has developed a deep understanding of the NDIS landscape and is passionate about helping providers achieve their goals.
Her approach combines her decades of customer service expertise with genuine care for supporting vulnerable communities. Megan believes that great customer service is about building lasting relationships and helping people feel confident in their journey, whether they're new to the NDIS space or looking to expand their services.
- Specialist in client services, guiding providers through every stage of their NDIS journey
- Trusted for fast turnaround times and proactive support that prevents delays
- Specialist in Provider+ services and community, with deep knowledge of supports
- Recognised for never letting providers down and ensuring they feel supported
- 25+ years in client relations, including 4+ years leading the Provider+ Customer Service team
What our clients are saying about
We would like to thank Provider Plus team specially Megan for the success of our NDIS application, got our approval within 8 weeks. Megan been so helpful a long the way. Thanks to Provider Plus.
My experience with Provider+ is absolutely great. I dealt with few consultants but I highly recommend Megan Halley. She is an absolute delight to deal with due to her positive and kind approach. She understood my needs and provided all help and support i needed to submit my application and guided me through the whole process. very professional with perfect blend of humanity and knowledge.
These guys are professionals and masters at their game. I particularly enjoyed working with Megan as she unpacked the different aspects of their business and showing me how to navigate their website to access all the pertinent information I required, with ease.
Such awesome resources that ProviderPlus has on their membership site. It was great chatting to Megan who was very helpful and knowledgeable in giving guidance on how to navigate through the roadmap to my business’ success. I feel more confident and enthusiastic about building my business. Thank you Provider Plus, definitely worth the investment!
Megan is very thorough and insightful. She has a great understanding of the process and made the process stress free. Megan was always prompt at returning emails and phone calls if she was unavailable. I would highly recommend using Provider+. Thanks Megan!
Professional Experience
Megan Halley is the Lead Customer Experience Specialist at Provider+ with over 25 years of experience in customer service and client relations. She specialises in membership and client services, bringing a wealth of knowledge to support NDIS providers at every stage of their journey.
With 4 years at Provider+, she is well recognised amongst our providers, has developed a deep understanding of the NDIS landscape and is passionate about helping providers achieve their goals.
Her approach combines her decades of customer service expertise with genuine care for supporting vulnerable communities. Megan believes that great customer service is about building lasting relationships and helping people feel confident in their journey, whether they're new to the NDIS space or looking to expand their services.
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