The NDIS Worker Orientation Module called ‘Quality, Safety and You’ has now been officially launched.

This Module is online and interactive, specifically designed to assist the people working in the sector to support people with disability. It explains the obligations of all employees under the NDIS Code of Conduct from the perspective of NDIS participants. This training module was developed in consultation with the sector, including NDIS providers and people with a disability.

It will help workers to understand:

How to undertake the e-learning Module?

All registered NDIS providers should include this module within their induction process for workers, and on-job training of existing workers to support compliance with the NDIS Code of Conduct as part of the transition to the National Quality Safeguards Framework, which comes into effect from the 1st July 2019. Once the transition has been completed, the Commission will issue a cut-off date by which all staff will need to have completed this training, in order to continue to work in the sector.

Go to course (off-site)

NDIS ORIENTATION MODULE – FAQS

No. This NDIS training module is undertaken online and is run by the NDIS Quality and Safeguards Commission.

You can access the NDIS training module by going to the NDIS Quality and Safeguards Commission’s website.

From there, you can set up an account, log in to your account, and select the “NDIS Worker Orientation Module”.

WHAT WILL I HAVE TO DO AS PART OF THE NDIS ORIENTATION MODULE?

The NDIS orientation module will require you to learn about:

  • The role of the NDIS Quality and Safeguards Commission
  • Why this is important
  • Your responsibility as a disability support worker under the NDIS code of conduct
  • Your role as a disability support worker in achieving the vision of the NDIS

You will also be prompted to respond to different scenarios from the perspective of a disability support worker.

WHAT HAPPENS IF I CAN’T COMPLETE THE NDIS ORIENTATION MODULE?

If you cannot complete the NDIS orientation module training in a single sitting, you can always save your progress and pick it up again at a later time.

If you are having difficulty with the content, you can also attempt the NDIS orientation module training as many times as you need.

ARE THERE MORE ACCESSIBLE VERSIONS OF THE NDIS WORKER MODULE AVAILABLE?

Yes, there are. If you navigate to the NDIS Quality and Safeguards Commission’s website (external link), you will find a JAWS & Zoomtext screen reader version of the NDIS Worker Module, as well as an Auslan version.

IS THE NDIS WORKER MODULE MANDATORY FOR ALL DISABILITY SUPPORT WORKERS?

Registered NDIS providers are required to include the NDIS Orientation Module as part of their induction process for new workers.

You are also required to recommend existing workers undertake the module as part of their compliance with the NDIS Code of Conduct’s mandate of ongoing learning.

WHERE CAN I FIND MY NDIS ORIENTATION CERTIFICATE?

Once you have completed the module, a digital certificate will be added to your NDIS Quality and Safeguards Commission account. You will be able to download and save a copy of your NDIS worker orientations module certificate from your account.

I AM HAVING DIFFICULTY ACCESSING MY NDIS WORKER ORIENTATION MODULE CERTIFICATE

If you are having technical difficulties, you can submit an online help query to the NDIS Quality and Safeguards Commission to resolve your issue.

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