Blog
NDIS Compliance

The NDIS Worker Screening Check: Guide for Providers

April 1, 2025

What is the NDIS Worker Screening Check?

The NDIS Worker Screening Check assesses whether a person seeking to work, or already working, in certain NDIS roles does not present an unacceptable risk of harm to people with disability. The application process involves several steps, including verifying the applicant’s identity, requiring them to apply online and submit multiple identity documents. The NDIS Quality and Safeguards Commission plays a crucial role in verifying applications and ensuring compliance for both employers and workers within the National Disability Insurance Scheme.

The presence or absence of a criminal history can significantly influence the timeframe for processing applications. Only individuals in designated risk-assessed roles or those meeting specific conditions are eligible for the NDIS Worker Screening Check.

A worker will either be cleared or excluded from working in certain roles with people with disability. The NDIS worker check is a requirement under the National Disability Insurance Scheme for employees, contractors, and volunteers working with registered NDIS providers.

An NDIS Worker Screening Check is valid for 5 years and can be used across Australia with any NDIS employer and in any NDIS role. Workers do not need to reapply if they move to a different state or change employers or roles.

Who Needs an NDIS Worker Screening Check

Anyone working in a risk assessed role where that person:

  • Is likely to have more than incidental contact with people with disability
  • Involves the direct delivery of specified supports and services to people with disability
  • Is Key Personnel

Note: Contact can be physical, face-to-face or oral, written or electronic communication.

State-Based Requirements

State/Territory

Requirement

Victoria

No check, no work

South Australia

No check, no work

Queensland

No check, no work

Western Australia

Can work under supervision if a check has been applied for

New South Wales

Can work under supervision if a check has been applied for

Tasmania

Can work under supervision if a check has been applied for

Northern Territory

Can work under supervision if a check has been applied for

For those states with a work on application jurisdiction, workers can begin employment while their application is under review, provided that they comply with specific regulations and follow strict conditions related to working under direct supervision.

It is also important to note for providers operating in these jurisdictions that robust human resource policies and procedures must be in place to manage the potential situation where a worker has commenced work and then is issued with an exclusion.

Obtaining an NDIS Worker Screening Check

How to Apply

To obtain an NDIS Worker Screening Check, you need to complete the application form, which requires your employer’s NDIS employer ID. This ID is crucial for both online and manual submissions.

Follow the links below to go to the worker screening unit in your state or territory:

To apply for an NDIS Check, ensure you meet the eligibility criteria and have the necessary identification documents. If the names on your identification do not match, a marriage certificate issued by Births, Deaths and Marriages is required to validate the name change. The online application is the fastest method, but if you encounter issues, you can use a manual application form.

Requirements for Employers to Verify Employment

A worker must nominate their NDIS provider and provide the employer’s NDIS Employer ID when applying for an NDIS Worker Screening Check. The employer will then receive notification to verify the application. It is also crucial to provide accurate contact details, especially for applicants under 18, to facilitate the verification process.

If a worker already has a check and is not linked to your organisation, you need to link them as an employee and then check their clearance status with the registered NDIS provider.

NDIS Worker Screening Database

The National Worker Screening Database (NWSD) is a national register of all NDIS workers who have completed or applied for the NDIS Worker Screening Check. Providers and self managed participants must manage access for staff.

Self managed participants have the authority to verify workers' NDIS Check clearances and other screening details.

Employers are required to:

  • Manage access for staff
  • Complete NDIS Worker Screening Check verification requests
  • Link workers
  • Find workers and check their clearance status
  • Unlink workers at the end of the employment relationship

You can access the Worker Screening Quick Reference Guides here

If a worker is issued an exclusion:

  • They are unable to work in the NDIS in roles that require a clearance
  • They are not permitted to reapply for five years

Human Resource Policies and Procedures

Human Resource policies and procedures should include all processes related to NDIS Worker Screening, specifically:

  • Requirements for risk assessed roles and the requirements for worker screening
  • Worker checks, including no check, no work, or work on application
  • Processes for when a worker is issued with an exclusion

Participant Safeguarding

NDIS Worker Screening Checks are a key part of keeping participants safe, protecting them from potential harm and creating a safe, respectful and trustworthy environment. At the end of the day, it's about giving participants and their families confidence in the people they’re relying on for support.

The NDIS Quality and Safeguards Commission plays a crucial role in maintaining NDIS quality standards for participant safeguarding, ensuring compliance with national regulations and providing resources for worker screening processes.

References

NDIS Worker Screening – NDIS Commission

Contact us

We take the headache out of the NDIS so you can do what you do best – care for others.

Book your FREE 30-minute call with one of our experts today

We’ll break down the process and make it simple.

Get clarity on your situation and what’s needed.

We’ll map out the steps to get you moving forward.

Thanks for submitting the form