NDIS Working With Children Check (WWCC) FAQ
August 11, 2025
What is the Working With Children Check?
To ensure the safety and wellbeing of children receiving NDIS supports. The Working With Children Check assesses whether a person seeking to work, or already working with children, in certain NDIS roles does not present an unacceptable risk of harm to people with disability.
Who Needs a Working with Children Check?
Those in Risk Assessed roles including:
- Workers, volunteers or contractors are engaged in child-related work;
- Is likely to have more than incidental contact with children (under 18), including face-to-face, phone or online interactions; or
- Involves the direct delivery of specified services and supports to a child;
- Is Key Personnel.
State Based Requirements
Each worker must obtain a WWCC for each state/territory that they undertake child-related work in.
Workers must renew their WWCC before the expiry date to continue working in child-related roles.
There are different requirements for each state/territory to commence work upon application, please refer to the specific state/territory for their specific requirements.
Obtaining a Working With Children Check
WWCCs are administered separately in each state/territory. Requirements, names, validity periods, and fees may vary:
- Australian Capital Territory: Access Canberra
- New South Wales: Office of the Children’s Guardian
- Northern Territory: SAFE NT
- Queensland: Queensland Government
- South Australia: South Australian Government
- Tasmania: Service Tasmania
- Victoria: Service Victoria
- Western Australia: Western Australian Government
Provider Responsibilities
- Determine Risk Assessed Roles - which roles require a WWCC, document this in your risk assessed role register.
- Verify WWCC Clearance - Employers are required to verify and record WWCC clearances for workers in risk assessed roles.
- Monitor Expiry Dates - Record and track expiry dates, workers are required to renew their WWCC prior to expiry.
- Retain Records - include up-to-date records that are available for audit.
- Ensure workers have a current WWCC and are “Cleared” - to safeguard and protect children.
As an Employer - How to Verify WWCCs
Each state/territory has its own online portal for employers to verify WWCCs:
Record Keeping
Registered and Unregistered Providers must maintain up-to-date records of:
- WWCC numbers
- Expiry dates
- State of issue
- Clearance outcomes
Be prepared to present these during NDIS audits or investigations.
WWCC Clearance Outcomes - Overview
Human Resource Policies and Procedures
Human Resource policies and procedures should include all processes related to NDIS Worker Screening and Working with Children Checks (WWCC), specifically:
- Requirements for risk assessed roles and the requirements for worker screening, WWCCs.
- Processes for when a worker is issued with a conditional clearance, is suspended, is barred or their check has expired.
Participant Safeguarding
Working with Children Checks are a key part of keeping participants safe, protecting them from potential harm and creating a safe, respectful, and trustworthy environment. At the end of the day, it's about giving participants—and their families—confidence in the people they’re relying on for support.
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